Payment
We currently accept the following payment methods (you will have the option to select your payment method when placing an order):
- Cash on Delivery
- Credit card (Visa, Mastercard, American Express)
- AfterPay
- PayPal
Frequently Asked Questions
To make a purchase, simply select the items you would like to order and add them to your shopping bag.
You can then proceed through the checkout process and make a secure online payment using your credit card (Visa, Mastercard & American Express), using AfterPay, or via your PayPal account.
Once you have successfully placed your order, you will receive an automatic email confirmation.
You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account. You can create an account by clicking here or by opting in when placing an order.
By law, we are required to collect GST on all orders.
Delivery
All orders within Australia are shipped via Australia Post at the following rates (you will have the option to select your rate when placing an order):
- Free Australia-wide delivery (5-7 business days)
- Express Delivery (3-5 business days) — $19.95
- International Delivery (please enquire)
Orders placed Monday through Friday by 12:00 pm EST (excluding holidays) are generally shipped within 3 days. Orders placed Saturday and Sunday will ship on the following Monday (excluding holidays).
Once your order has shipped, you will receive an email notification with the tracking information. Please note that the tracking information can take up to 24 hours to update after your order has been dispatched.
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Unfortunately, we are unable to advise on the exact amount of such charges since they are specific to each location.